Privacy Policy

Last updated April 2026

Signal Executive Marketing LLC ("Signal," "we," "us," or "our") operates the signalexecutivemarketing.com website and provides brand, website, ad campaign, video, and content services for premium service businesses. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

Information You Provide Directly

Contact information: name, email address, phone number, and company name when you submit our contact form or request a consultation
Business information: customer lists, transaction history, CRM exports, brand materials, and other business data provided during onboarding for the scope of the engagement
Communication content: messages you send through our contact form, email, or other channels
Account information: if you become a client, information necessary to set up and manage your engagement

Information Collected Automatically

Device and browser information: IP address, browser type and version, operating system, device type, screen resolution
Usage data: pages visited, time spent on pages, referring URLs, click patterns, navigation behavior
AI interaction data: when you interact with our AI-assisted systems, the content and metadata of those interactions is collected and processed
Log data: server logs including access times, error logs, and request metadata

Information from Third Parties

Publicly available business information: we collect publicly available information about prospective clients from websites, business profiles, social media, and public directories for outreach and qualification
Data enrichment sources: when enriching client-provided data for campaign targeting, we may append information from third-party providers

2. How We Use Your Information

To respond to your inquiries and deliver requested services
To develop brand identities, websites, ad campaigns, videos, and content per your engagement
To operate, maintain, and improve our systems and service quality
To process transactions and send related information (invoices, reports, confirmations)
To send relevant communications about our services, only with your consent or where we have a legitimate business interest
To personalize outreach using publicly available business data
To detect, prevent, and address fraud, abuse, or technical issues
To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share data with the following categories of recipients:

AI and cloud infrastructure providers: data is processed through third-party AI model providers and hosted on cloud platforms (such as Cloudflare). These providers process data on our behalf and are contractually obligated to protect it
Advertising platforms: when deploying ad campaigns on your behalf, audience and campaign data is shared with advertising platforms (such as Meta and Google Ads) as necessary for campaign execution
Geofencing and location-based ad providers: anonymized location-based audience data may be processed through geofencing advertising platforms as part of campaign execution
Communication service providers: if SMS, voice, or messaging services are used, data is transmitted through providers such as Twilio
Payment processors: payment information is handled by third-party payment processors and is never stored on our servers
Professional advisors: attorneys, accountants, or auditors where necessary for business operations
Legal compliance: when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, safety, or property
Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Data Retention

Contact form submissions: retained for the duration of any business relationship, plus 12 months after last contact
Client engagement data: retained for the duration of the service agreement, plus the period required by applicable law (typically 3-7 years for business records)
Client-provided materials: retained only for the duration of the active engagement unless otherwise specified in the service agreement. Upon termination, client materials are returned or deleted within 30 days upon request
AI interaction logs: retained for 90 days for quality and compliance purposes
Server logs: retained for 90 days
Anonymized and aggregated data: may be retained indefinitely for analytics and system improvement purposes

You may request earlier deletion of your personal data at any time (see Your Rights below).

5. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

Encryption in transit (TLS/HTTPS) for all data transmitted to and from our services
Access controls limiting who can view personal data to authorized personnel only
Infrastructure hosted on platforms with enterprise-grade security
Regular security reviews of our systems and third-party integrations
Secure API connections for all AI model interactions

No method of electronic storage or transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking

Our website uses:

Essential storage: localStorage for preferences such as sound-on/off. This is not tracking.
Analytics: if analytics tools are active on this site, they may use cookies to understand how visitors interact with the site.

We do not use advertising cookies, retargeting pixels, or social media tracking pixels unless explicitly disclosed.

Do Not Track: Our site does not currently respond to "Do Not Track" browser signals. However, because we do not use third-party tracking cookies beyond basic analytics, your browsing on our site is not tracked across other websites.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: request a copy of the personal information we hold about you
Correction: request that we correct inaccurate or incomplete information
Deletion: request that we delete your personal information, subject to legal retention requirements
Opt-out of communications: unsubscribe from marketing emails at any time using the link in any email, or reply STOP to any SMS
Data portability: request your data in a structured, commonly used format

To exercise any of these rights, email us at contact@signalexecutivemarketing.com. We will respond within 30 days.

California Residents

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have additional rights including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale or sharing of personal information. We do not sell or share personal information as defined by the CCPA/CPRA.

Florida Residents

Under the Florida Information Protection Act (FIPA), we are required to notify affected individuals within 30 days of discovering a data breach involving personal information. If such a breach occurs, we will notify you via the contact information we have on file and, if required, notify the Florida Attorney General.

8. SMS and Telephone Communications

If you interact with our services via SMS or receive SMS communications from us:

Message and data rates may apply based on your carrier plan
Message frequency varies based on the nature of the interaction
You may opt out at any time by replying STOP to any message
SMS content, phone numbers, and timestamps are logged for service delivery, compliance, and quality improvement
We do not sell or share phone numbers or SMS content with third parties for marketing purposes

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

10. International Users

Our services are operated from the United States. If you access our services from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. For material changes, we will provide notice via email to active clients. Your continued use of the Site or Services after changes are posted constitutes acceptance of the updated policy.

12. Contact

Questions or requests regarding this Privacy Policy:

Email: contact@signalexecutivemarketing.com
Signal Executive Marketing LLC, State of Florida

Terms of Service

Last updated April 2026

1. Agreement to Terms

By accessing or using the Signal Executive Marketing website ("Site") or any services we provide ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Site or Services.

For clients engaging our professional services, a separate Master Service Agreement governs the specific terms of that engagement. In the event of a conflict between these Terms and a signed Master Service Agreement, the Master Service Agreement controls.

2. Services Overview

Signal Executive Marketing provides brand identity, website design and build, ad campaign management (including geofenced and targeted media), video production, and social and content services for premium service businesses. These services are designed to assist with brand and marketing operations and are not a substitute for legal, financial, or other professional advice.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use our Services. By using our Site or Services, you represent and warrant that you meet these requirements.

4. Use of Website

You agree to use this Site for lawful purposes only. You may not:

Attempt to disrupt, overload, or interfere with the operation of this Site or our Services
Use automated tools, bots, or scripts to access the Site or Services except as expressly permitted
Attempt to reverse engineer, decompile, or extract source code from our systems
Use the Site or Services to transmit spam, malware, or unlawful content
Impersonate any person or entity, or misrepresent your affiliation with any person or entity
Scrape, crawl, or automatically extract content without written permission
Resell, sublicense, or redistribute our Services without written authorization

5. AI Systems and Communications

Our services use artificial intelligence as a supporting tool for research, copy, creative development, campaign optimization, and operational workflows. See our AI Disclaimer for details on how AI is used, its limitations, and human oversight.

If you interact with our Services via SMS or other messaging channels, standard messaging rates from your carrier may apply. You may opt out of SMS communications at any time by replying STOP.

6. Client Services and Payment

Specific payment terms, deliverables, service levels, and obligations are outlined in individual client Master Service Agreements and Statements of Work. Pricing discussed or quoted informally is indicative, subject to change based on scope, and does not constitute a binding offer.

Unless otherwise specified in a signed agreement:

Invoices are due within 15 days of issue
Late payments may accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is less
We reserve the right to suspend Services for accounts more than 30 days past due

7. Intellectual Property

All content on this website — including text, design, graphics, logos, code, and animations — is the property of Signal Executive Marketing and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

For client engagements: client data and final approved deliverables belong to the client under the terms of the Master Service Agreement. Signal retains ownership of underlying methods, source files, internal systems, and any tooling developed across engagements.

8. Third-Party Services

Our Services integrate with and rely on third-party platforms and providers, including but not limited to: cloud hosting providers, AI model providers, advertising platforms (including geofencing and location-based advertising platforms), CRM platforms, communication APIs, and payment processors. We are not responsible for the availability, accuracy, or policies of these third-party services. Your use of any third-party service is subject to that provider's own terms and privacy policies.

9. Content Accuracy

We strive to provide accurate and up-to-date information on our website. However, we make no warranties regarding the completeness, accuracy, or reliability of any information presented. Example scenarios, projections, or hypothetical figures shown on this site are illustrative and do not represent client histories unless explicitly labeled as such.

10. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, SIGNAL EXECUTIVE MARKETING DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

The Services will be uninterrupted, error-free, or secure
AI-assisted creative, recommendations, or research will be accurate, complete, or appropriate in every situation
The Services will produce any particular business results, revenue, booking volume, or return on ad spend
Defects will be corrected within any specific timeframe

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SIGNAL EXECUTIVE MARKETING, ITS MEMBERS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO SIGNAL EXECUTIVE MARKETING IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

These limitations apply even if we have been advised of the possibility of such damages and even if a remedy set forth herein is found to have failed its essential purpose.

12. Indemnification

You agree to indemnify, defend, and hold harmless Signal Executive Marketing, its members, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site or Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any content or data you provide through the Services.

13. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation between the parties for a period of thirty (30) days.

If negotiation fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration shall take place in Lee County, Florida. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws provisions. For any matters not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Lee County, Florida.

15. Termination

We may suspend or terminate your access to the Site or Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services ceases immediately. Sections regarding intellectual property, limitation of liability, indemnification, dispute resolution, and governing law survive termination.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted to this page with an updated "Last updated" date. Your continued use of the Site or Services after changes are posted constitutes acceptance of the modified Terms. For material changes affecting active client engagements, we will provide at least 30 days' notice via email.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, AI Disclaimer, and any applicable Master Service Agreement, constitute the entire agreement between you and Signal Executive Marketing regarding the use of the Site and Services.

19. Contact

Questions about these Terms:

Email: contact@signalexecutivemarketing.com
Signal Executive Marketing LLC, State of Florida

AI Disclaimer

Last updated April 2026

1. How We Use AI

Signal Executive Marketing uses artificial intelligence as a supporting tool in our service delivery. AI assists our team with research, creative development, copy drafting, data analysis, workflow automation, and operational support.

Our AI systems are powered by third-party large language models and machine learning services accessed via secure APIs. The specific models and providers we use may change over time as technology evolves.

2. What AI Does

Drafts copy, creative concepts, and messaging variations for human review and refinement
Supports research on prospective clients, competitors, and market context using publicly available data
Assists with campaign creative variations, audience concept generation, and ad copy drafting
Automates internal operational workflows including research, data verification, and first-pass outreach drafting
Supports analysis of campaign performance data and attribution reporting

3. What AI Does Not Do

Provide legal, financial, medical, or other professional advice
Make final decisions about brand direction, campaign strategy, creative selection, or budget allocation without human review
Access or store protected health information (PHI), medical records, or payment card data
Guarantee any specific business outcome, revenue increase, booking volume, or return on ad spend
Replace the need for human oversight, craft judgment, and approval in creative and campaign work
Independently contact your customers or prospects without human-approved workflows

4. Human Oversight

All AI-assisted outputs are subject to human review before client delivery or external deployment. This includes:

Brand and design work is led by human creative direction; AI is a tool, not the author
Ad creative and copy are reviewed and approved before deployment
Audience concepts and targeting strategies are reviewed by our team before campaign launch
Attribution data and performance reports are validated before client delivery
AI-drafted communications are reviewed before being sent externally

5. Accuracy and Limitations

While our AI-supported systems are carefully configured, they are not perfect. AI may occasionally:

Produce creative output that requires significant human adjustment or rejection
Generate research results that are incomplete or outdated
Misinterpret data patterns, especially with small or inconsistent datasets
Experience latency or temporary unavailability due to third-party service outages

This is why human oversight is built into every stage of our service delivery. We do not guarantee that AI outputs will be error-free, and we are not liable for business decisions made based solely on AI-generated analysis or recommendations.

6. Data Handling in AI Operations

Data processed through our AI systems is handled through secure, encrypted API connections. Data may be:

Stored for service delivery, quality monitoring, and performance reporting
Used in anonymized or aggregated form to improve our systems and methods
Shared with the client on whose behalf the work is being performed

Data handling is subject to our Privacy Policy. We do not use individual client data to train third-party AI models. Client data is not shared between clients or used for any purpose outside the scope of the active engagement.

7. Client Responsibilities

Clients who engage our services are responsible for:

Providing accurate, current, and lawfully obtained data for the engagement
Ensuring their use of our services and the resulting campaigns comply with all applicable laws and regulations, including TCPA, CAN-SPAM, FTC advertising guidelines, and industry-specific requirements
Reviewing and approving AI-assisted outputs before use in customer-facing materials or campaigns
Notifying us of any changes to their business, services, pricing, or policies that affect campaign accuracy
Obtaining any necessary consents from their customers before sharing customer data with us

8. Transparency

We believe in being straightforward about AI's role in our services. When AI is used to generate drafts, analyze data, or produce recommendations, we will clearly communicate this to our clients. We do not misrepresent AI-generated work as exclusively human-produced.

9. Contact

Questions about our AI systems or this disclaimer:

Email: contact@signalexecutivemarketing.com
Signal Executive Marketing LLC, State of Florida